Question

The staff is discussing the confusion they have over some directions regarding a JCAHO project given by Linda, the associate nurse manager. Each staff member has a specific assignment, however, some of the tasks seem to be duplicated. Based on the five elements of communication, who is responsible for the clarity of messages?

Answer 1

Linda, the associate nurse manager, is responsible for the clarity of the messages regarding the JCAHO project. She must ensure that the staff understands their assignments and correct any task duplications.

Step-by-step explanation:

The person responsible for the clarity of messages in the context of a JCAHO project directions confusion discussed by the staff is Linda, the associate nurse manager. Since she has given the directions, it is her responsibility to ensure that every staff member understands their specific assignments and that there is no duplication of tasks. Effective communication in a healthcare setting often requires the use of specific terms or jargon, enunciating clearly, and using respectful language. In this scenario, clarity could be improved by Linda addressing any overlaps in tasks, ensuring that all staff members are clear on their roles, and confirming that the directions align with the objectives of the JCAHO project.