Question

A new nurse manager plans to give a performance evaluation to a staff nurse who has worked on the unit for 15 years. The staff nurse has had multiple complaints regarding the delivery of client care from clients and other staff. The best statement by the nurse manager in beginning the performance appraisal would be:

A) "Tell me how you view your delivery of client care?"
B) "I have reviewed your past evaluations and cannot believe that you are still here!"
C) "The other day I noticed how well you taught your client about his new medications."
D) "I think that the acuity on this unit is too difficult for you."

Answer 1

The best statement by the nurse manager in beginning the performance appraisal would be: "The other day I noticed how well you taught your client about his new medications." It highlights a positive aspect of the nurse's performance and sets a constructive tone for the evaluation.

Step-by-step explanation:

The best statement by the nurse manager in beginning the performance appraisal would be: "The other day I noticed how well you taught your client about his new medications."

This statement highlights a positive aspect of the staff nurse's performance, showing that the nurse manager recognizes and values the nurse's teaching skills. It sets a constructive tone for the performance evaluation and opens up the opportunity for discussing ways to improve other aspects of client care. This approach is more effective than option A because it goes beyond just asking for the nurse's perception and provides specific positive feedback. Option B is inappropriate and unprofessional, while option D is unnecessarily negative and may not be constructive.