Final answer:
Emotional intelligence represents the capacity to adapt behavior based on an understanding of others' perspectives in an organization and is key to social skills and potential success.
Step-by-step explanation:
The capacity to change and adapt one's behavior in light of an understanding of others' perspectives within an organization is known as emotional intelligence. This involves the ability to understand emotions of both oneself and others, demonstrate empathy, comprehend social relationships and cues, and regulate one's own emotions and react in socially appropriate manners. Emotional intelligence is crucial for having well-developed social skills and is often considered a better predictor of success than traditional intelligence metrics.