Final answer:
The position most likely to be a staff manager is controller, since this role involves advisory and support functions in financial matters, not direct production or sales. An expressive leader is more likely to be the director of a summer camp for chronically ill children, as this role requires a strong focus on emotional support and group harmony.
Step-by-step explanation:
The question asks which of the following positions is most likely to be a staff manager. Among the given options:
- manager of a Sears store
- president
- manager of a clothing division
- controller
The correct answer is d. controller. A controller, typically found within a company's finance department, is responsible for overseeing the accounting operations, managing budgets, and ensuring the accuracy of financial information. This position is characteristic of a staff manager role because controllers provide support, advice, and specialized services to the line managers, rather than being directly involved in the production or sales of the company's products or services. They do not have direct authority over the production functions in a company but act as advisors and supporters to those who do.
Now, regarding who is more likely to be an expressive leader, given the options:
- The sales manager of a fast-growing cosmetics company
- A high school teacher at a reform school
- The director of a summer camp for chronically ill children
- A manager at a fast-food restaurant
The most likely candidate for an expressive leader is c. The director of a summer camp for chronically ill children. Expressive leadership focuses on maintaining harmony and group cohesion, dealing with the emotional needs of members, and creating a positive team environment. The director of a camp aimed at serving chronically ill children would need to be particularly adept at providing emotional support, developing relationships, and ensuring a nurturing atmosphere for the campers.