Question

You are working on a memory care unit and answer the phone. It is a doctor who tells you he has just left town for vacation and is about to lose cell service. He forgot to order critically important monitoring labs for a resident. He requires you to take the order before the cell signal is lost. What would you do

Answer 1

Politely ask the doctor to confirm the critical importance of the monitoring labs and if there are any imme

Give the resident's welfare top priority in this urgent situation. Verify with the doctor on vacation the critical nature of the monitoring labs. Collect specifics and accurately record the order. Ask the doctor to confirm by saying it again. Notify the appropriate medical or laboratory staff as soon as possible to guarantee timely processing.

Record the directive in the resident's file and notify managers of the circumstance. If it's urgent, call the on-call medical staff and adhere to emergency procedures. For the resident's urgent medical needs, take prompt action, communicate clearly, and follow established procedures.diate concerns for the resident's health.