Final answer:
Oakley Millwork's policy is a money-back guarantee aiming to boost consumer confidence, especially for catalog or online purchases where the product cannot be physically inspected pre-purchase.
Step-by-step explanation:
Oakley Millwork's policy, where a customer receives an item for free if it is not available for immediate delivery, is an example of a money-back guarantee. This type of guarantee serves as a promise of quality and assurance that boosts consumer confidence, particularly when purchasing through mail-order catalogs or online. This policy is crucial because it encourages customers to make a purchase even though they cannot physically inspect the product before buying.
Oakley Millwork's policy is an example of a money-back guarantee. A money-back guarantee is an agreement that promises a refund to the customer if the product is not available for immediate delivery. This strategy is commonly used by companies that sell goods through mail-order catalogs or online where customers cannot physically see the products.This type of guarantee serves as a promise of quality and assurance that boosts consumer confidence, particularly when purchasing through mail-order catalogs or online. This policy is crucial because it encourages customers to make a purchase even though they cannot physically inspect the product before buying.