Final answer:
Cultural sensitivity training refers to special training to help people identify their own cultural boundaries, prejudices, and stereotypes and to develop the skills for managing and working in a diverse workplace.
Step-by-step explanation:
The correct answer to the question is a. Cultural sensitivity training. Cultural sensitivity training refers to special training designed to help people identify their own cultural boundaries, prejudices, and stereotypes and to develop the skills for managing and working in a diverse workplace. This type of training aims to increase individuals' understanding of different cultures and promote inclusive behavior and effective communication in a multicultural environment.