Final answer:
A representative of an organization must adjust himself or herself to provide adequate customer service to meet the needs of the individual customer. Being professional and resourceful is essential in offering exceptional customer service. However, presenting a professional image may be more challenging due to preconceived stereotypes and bias.
Step-by-step explanation:
A representative of an organization must adjust himself or herself to provide adequate customer service to meet the needs of the individual customer.
Being professional and resourceful is essential in offering exceptional customer service. It not only gains positive feedback from supervisors but can also open up opportunities and increase job satisfaction.
However, presenting a professional image may be more challenging for some due to preconceived stereotypes and bias. Younger employees, for example, may be seen as less credible or responsible than older workers.