Final answer:
To express interest in a customer's needs, one should actively listen to their unique situation, assist them with recommendations and support, and follow up persistently yet pleasantly to provide solutions.
Step-by-step explanation:
There are several effective ways to express interest in a customer's needs. First, actively listen to their concerns and questions to fully understand their needs. For example, you could say, “What are your strengths and weaknesses? What interests you about this product?” This showcases that you are attentive and value their unique situation.
Second, it's important to assist your contacts by being responsive, providing helpful recommendations, and making introductions that could benefit them. This demonstrates that you are supportive and committed to adding value to their experience.
Last but not least, ensure to be persistent, but pleasant when following up with customers. If they do not respond initially, a follow-up call reminding them of how your services meet their needs can be very effective. For instance, leaving your contact information so they can easily reach out to you can simplify the process for them, especially if you have a solution that saves them valuable time.