Final answer:
The Sales Department promised a same-day response to the customer's problem, but it has already been a day since the call was placed.
Step-by-step explanation:
The subject of this question is Business as it is related to a situation in a business setting. The grade level of this question is High School.
In the given context, the Sales Department promised the customer a same-day response to their problem. However, the call was placed yesterday. This implies that the promised response time has already passed.
Since the sales department did not fulfill their promise, it would be a good idea for the customer to follow up with the department to inquire about the status of their problem and request an update on when they can expect a response.
The Sales Department promised a same-day response to the customer's problem, but it has already been a day since the call was placed.