Final answer:
Administrators facing conflicting directions from controllers can choose between 'voice' to advocate for change, or 'exit' to leave the position. Both options require careful consideration of consequences.
Step-by-step explanation:
When administrators face conflicting or confusing directions from controllers, they traditionally have two options. These options are 'voice' or 'exit'. The concept of 'voice' involves attempting to change the situation from within, usually through communication and advocacy for change.
If that fails or is not seen as feasible, administrators may choose 'exit', which means to leave the position or organization. It is crucial for administrators to weigh the consequences and potential outcomes of each option before deciding which path to take, ensuring that the decision aligns with their professional goals and values.