Final answer:
A support department is indirectly connected with an organization's services or products, providing essential services that enable other departments to function effectively.
Step-by-step explanation:
The true statement about the support department of an organization is that a support department is indirectly connected with an organization's services or products. Support departments provide the services that enable other parts of the organization to function effectively, but they do not directly create the products or services sold to customers. An example of a support department might be Human Resources or Information Technology.
Government agencies, in contrast, are not operated like for-profit businesses. They do not have the same competitive pressures to change their bureaucracy, to seek greater efficiency, or to improve customer responsiveness as private-sector firms. They operate through tax dollars rather than direct sales in the open market.