Final answer:
Determination of user requirements in e-business implementation is complex due to the need to cater to diverse stakeholders and the inherent complexities of the online environment. Clear problem definition is crucial to identifying user requirements and constraints, which is essential for creating a successful e-business system.
Step-by-step explanation:
Determination of user requirements in the analysis step of systems development is more difficult in an e-business implementation because user requirements inside and outside the organization must be determined. This complexity arises from the need to cater to a wider array of stakeholders who interact with the e-business system, including customers, suppliers, and partners, as well as internal users. When considering user requirements, it is essential to acknowledge the diverse expectations and needs of each group to ensure a successful implementation.
Poor design decisions made early in the system development process can obstruct the ability to meet customer needs effectively. In the context of e-business, these decisions are even more critical due to the inherent complexities of the online business environment. E-business solutions demand careful planning and a deep understanding of ecological system complexities, which involve taking into account various factors such as technological advances, market dynamics, and customer behaviors.
Defining the problem clearly is a crucial step. It involves investigating the needs of potential customers, characterizing market positions of competitors, identifying government and technological constraints, and recognizing design effort limitations such as personnel, time, and budget. Without a clear problem statement, establishing criteria and constraints for the e-business system becomes challenging, potentially leading to an inadequately designed system that fails to satisfy user requirements.