Final answer:
The correct sequence of the order-to-cash process is option B: sales order processing; responding to customer inquiries; pick and pack; shipping; billing; and payment.
Step-by-step explanation:
The correct sequence of the order-to-cash process is option B: sales order processing; responding to customer inquiries; pick and pack; shipping; billing; and payment.
This sequence starts with the sales order processing stage, where customer orders are received and processed. Then, responding to customer inquiries is addressed to provide necessary information or resolve any concerns. Next, the ordered items are picked and packed for shipping. Once the items are shipped, the billing process takes place to generate an invoice for the customer. Finally, the customer makes the payment for the order.