Final answer:
Lower hardware and software costs are usually not an immediate benefit of switching to a new computer system, as this often entails an initial investment. Typical benefits include reduced clerical costs, enhanced sales, and better customer service, which arise from improved system efficiency and functionality.
Step-by-step explanation:
The student's question is about identifying which option is not a typical benefit of switching to a new computer system for a company. Among the options presented, lower hardware and software costs are usually not an immediate benefit of switching to a new system. Instead, this is often an initial investment and the costs could possibly be higher at the beginning. Over time, efficiency and productivity gains may lead to cost savings, but this is not a direct consequence of new system acquisition.
Companies often switch to new computer systems to achieve benefits such as reduced clerical costs, enhanced sales, and better customer service. These benefits stem from improved functionality and efficiency that new technology can provide. Savings from reduced clerical work, increased sales due to better customer interactions and sales platforms, and improved customer service with more responsive and capable systems are common goals of updating IT infrastructure.