Question

All of these are examples of typical costs that a company will usually incur when switching to a new computer system except the costs of:

a) New computer hardware and software
b) Hiring additional employees
c) Operating the new system
d) Site preparation
e) Lost customers

Answer 1

Lost customers are not a typical direct cost of switching to a new computer system, while costs for new hardware, software, hiring staff, operating the system, and site preparation are.

Step-by-step explanation:

The question asks which item is not a typical cost incurred when a company switches to a new computer system. The costs a company usually incurs involve new computer hardware and software, hiring additional employees, operating the new system, and site preparation. However, lost customers are not a direct cost associated with switching to a new computer system but could be an indirect consequence if the transition affects the customer experience negatively.