Final answer:
To understand stakeholders' expectations, a board must consider outcomes like feedback on program effectiveness, stakeholder buy-in, and secondary audience considerations. Involvement and open communication throughout the project heighten stakeholder engagement and acceptance of recommendations.
Step-by-step explanation:
To understand stakeholders' expectations, a board might need to consider a variety of outcomes. These include feedback on program implementation, the alignment of actions with the company's vision and mission, and the real-world application of recommended policies. For example, when evaluating the effectiveness of a substance abuse prevention program, obtaining feedback from key stakeholders such as religious leaders, educators, and local business owners is crucial. However, as seen in a mini-case study, insufficient knowledge about the program among these stakeholders can lead to inadequate feedback. To ensure meaningful stakeholder contribution, it is important to foster buy-in and engage them throughout the project, as shown when staff members and survivors were included in designing surveys for a research project.
Additionally, when conducting an evaluation for a national organization focused on differently-abled individuals, understanding whether local programs are achieving desired outcomes and reflecting the organization's objectives is important. Engaging stakeholders positively but also being prepared for resistance to recommendations is part of the process. Lastly, considering secondary audiences is important to ensure broader implications and expectations are addressed.