Final answer:
Communication can be verbal or non-verbal and is used to convey a message. It is incorrect to say that communication usually goes one way. Effective communication involves active listening and understanding the intended meaning of the message. Communication helps family members manage their needs and wants. Option number a is correct.
Step-by-step explanation:
Communication can be verbal or non-verbal and is used to convey a message. However, it is incorrect to say that communication usually goes one way. In fact, communication is a two-way process where information is exchanged between a sender and a receiver.
Effective communication involves active listening, feedback, and understanding the intended meaning of the message. Additionally, communication plays a crucial role in helping family members manage their needs and wants by expressing their thoughts, feelings, and desires.