Final answer:
Workplace anger has multiple causes beyond poor communication, such as unfair treatment and procedural justice, history of aggression, and alcohol consumption, with implications for workplace violence and health outcomes. The statement that the most common cause of anger in the workplace is poor communication is False.
Step-by-step explanation:
Anger in the workplace can be triggered by various factors, including a feeling of unfair treatment, lack of procedural justice, a history of aggression, and alcohol consumption. Studies by Greenberg (1993) show that employees react negatively when not given adequate explanations or feel treated unjustly. Also, procedural justice and fair treatment are crucial in minimizing negative reactions such as workplace theft. Greenberg & Barling (1999) identify predictors of workplace violence, which can be influenced by personal employee history, such as previous aggression, and workplace characteristics, including job security and feelings of trustworthiness.
Another facet according to Chida and Steptoe (2009) is that anger and hostility are serious long-term risk factors for cardiovascular diseases, indicating that the effects of workplace emotions extend beyond immediate behavioral responses. Hostile moods contribute to social strain and antagonistic encounters, which may cycle into further negative health outcomes. This shows a complex interplay between individual predispositions, workplace dynamics, and the potential for violence or health issues, where communication is just one of multiple factors that can lead to anger in the workplace.