Final answer:
Businesses in the hospitality/tourism industry can cater to the increasing number of people aged 60-70 by offering specialized packages, services, and staff training to create a positive experience for older customers.
Step-by-step explanation:
An increasing number of people between the ages of 60 and 70 is a trend that can be observed in the population. This trend presents opportunities for businesses in the hospitality/tourism industry to cater to the needs and preferences of this demographic.
One way a hospitality/tourism business can act on this trend is by offering specialized packages and services that cater to the interests and preferences of older adults. For example, they can offer senior-friendly accommodations, activities that promote wellness and fitness, and tours that focus on historical or cultural attractions. By targeting this demographic, businesses can attract more customers and increase their revenue.
Additionally, businesses can invest in training their staff to be sensitive to the needs of older adults, such as providing assistance with mobility or offering personalized recommendations based on their interests. This can help create a positive experience for older customers, leading to customer loyalty and positive word-of-mouth.