Question

Antonio has been tasked with helping the accounting staff at his company make the transition to a new

recordkeeping software. He has been instructed to facilitate training sessions, answer employee
questions, and show the staff how the new software will help make their jobs easier. Antonio is
performing __________ management.

Answer 1

Antonio is engaged in change management, helping his company's accounting staff adapt to a new recordkeeping software through training and support. His role ensures a smooth transition and promotes the benefits of the new system.

Step-by-step explanation:

Antonio is performing change management. Change management is the process by which businesses manage the change and introduction of new processes or systems.

In this case, Antonio is facilitating training sessions, answering employee questions, and demonstrating how the new recordkeeping software will improve their work processes.

Given that change management often involves educational components, communication strategies, and support structures to help employees adapt to new systems or procedures, Antonio's role is crucial to the smooth transition to the new software.

The objective is to minimize the disruption caused by the change and to harness the benefits of the new system effectively.

Through his efforts, Antonio helps to ensure that the transition is as seamless as possible, thereby promoting productivity and employee satisfaction.