Final answer:
The missing term in ARCI matrix is 'consulted.' An ARCI matrix defines the roles of different individuals in business processes, ensuring clarity in who is accountable, responsible, consulted, and informed for each task.
Step-by-step explanation:
The student has asked about an ARCI matrix, which stands for accountable, responsible, consulted, and informed. This matrix is a responsibility assignment chart that defines the participation by various roles in completing tasks or deliverables for a project or business process. The ARCI matrix is an essential tool for clarifying roles and responsibilities, ensuring that everyone involved knows what is expected of them.
In many jobs, employees are informed by their managers about the expectations from the start. You may be given autonomy in how you achieve your objectives, but ultimately, you will be held accountable if you're not meeting expectations. This accountability is an important part of business processes and project management.
Therefore, to answer the question, the missing term in ARCI stands for 'consulted,' implying that those whose opinions are sought, and with whom there is two-way communication, are included in the decision-making process.