Final answer:
The lack of understanding of strategy among top and middle managers, known as the "implementation gap", can lead to work overload, conflict, and difficulties in defining managerial roles and maintaining positive work relationships.
Step-by-step explanation:
The "implementation gap" refers to the lack of understanding of strategy among top and middle managers. When this gap exists, several problems may ensue:
- Work overload: Managers may struggle with handling additional responsibilities and tasks related to implementing strategies, leading to stress and burnout.
- Conflict and ambiguity in defining the managerial role: Without a clear understanding of the strategy, managers may face challenges in defining their roles and responsibilities, resulting in confusion and conflicts within the organization.
- Difficult work relationships: The lack of understanding of strategy among managers can lead to miscommunication, mistrust, and strained relationships between top and middle managers, affecting collaboration and teamwork.