Final answer:
A refund after creating a Credit Memo is usually given based on the company's return policy or the specific circumstances of the transaction, particularly when the customer will not make future purchases or requests a cash refund.
Step-by-step explanation:
When you should give a refund after creating a Credit Memo is primarily based on a company's return policy or the specific circumstances of a transaction. A Credit Memo is issued when goods are returned, services are cancelled, or there is an overpayment. This memo can either be applied as a credit to future purchases or it can be refunded to the customer, particularly in cases where the customer does not intend to make future purchases or insists on a cash refund.
The decision to issue a refund is typically made considering factors such as the reasons for the return, condition of the returned goods, timeframe of the return, and the original payment method. It's important to assess these factors to maintain customer satisfaction while also adhering to financial and business protocols.