Question

Which of the following statements is true regarding organizational conflict?

A. Conflicts are rarely beneficial in the workplace.
B. Organizational conflicts indicate that the firm is unethical.
C. A zero-sum approach to conflict is the most beneficial.
D. Conflicts provide an opportunity to listen to the other party's viewpoints.
E. Avoiding conflicts is the best approach.

Answer 1

The true statement regarding organizational conflict is that it provides an opportunity to listen to the other party's viewpoints and can lead to beneficial outcomes when managed effectively.

Step-by-step explanation:

Among the statements presented about organizational conflict, the true one is that conflicts provide an opportunity to listen to the other party's viewpoints. When managed effectively, conflicts can lead to growth, innovation, and the integration and stabilization of a team or society. However, if unresolved, conflicts may result in stress, diminished morale, and lost productivity. Theories such as those by German sociologists Georg Simmel and Max Weber even suggest that conflict can help create internal solidarity and reduce tension and hostility in a group. It is important to view conflicts as a chance to address collective dilemmas, even when there is disagreement on the appropriate course of action.