Final answer:
The two special information systems introduced by Chapter 10 to support data and knowledge workers are office information systems and knowledge work systems. Computer-aided design/computer-aided manufacturing (CAD/CAM) systems belong to office information systems.
Step-by-step explanation:
The two special information systems introduced by Chapter 10 to support data and knowledge workers are office information systems and knowledge work systems. Office information systems are used to manage and organize information within an office setting, such as document management, email systems, and scheduling software. Knowledge work systems, on the other hand, are designed to support workers who handle complex and knowledge-intensive tasks, providing them with tools and resources to analyze data and make informed decisions.
Computer-aided design/computer-aided manufacturing (CAD/CAM) systems belong to office information systems. CAD/CAM systems are used in various industries, including architecture, engineering, and manufacturing, to create and modify digital designs of products or structures. These systems enable designers to visualize their ideas in 3D and make accurate measurements and modifications before production.