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Which question is the best way to start a conversation with a face-to-face customer?

User Shamster
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Final answer:

The best way to start a conversation with a face-to-face customer is with a friendly greeting followed by an open-ended question like "How are you?" This sets a positive tone for further interaction and signals genuine interest.

Step-by-step explanation:

The best way to start a conversation with a face-to-face customer is by using a friendly greeting that leads to a light, open-ended question. A simple and effective opening could be, "How are you?" or a slightly more personalized variant like, "Hello! How was your weekend?" This approach is universally recognized as polite and disarming, which can lead to a more comfortable interaction. More specific questions, such as "What are your strengths and weaknesses?" or "What interests you about this job?" can be incorporated later in the interview to gain deeper insight. If you are interviewing someone about your subject, try utilizing questions that are relevant and show genuine interest such as, "Could you tell me about your own career path?" or "How did you learn about this subject?" To make a good first impression, always begin with a proper salutation such as, "Hi Ahmed" or "Dear Ahmed" when addressing someone, whether it's in person or over email. Excellent communication skills are key, and expressing a willingness to understand the customer's or interviewee's perspective is essential. Jane's statement, "I would love to meet with you to discuss your plans and perhaps offer you a fresh perspective," is an example of how to clearly state what you would like from the listener.

User Simon Mark Smith
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