Final answer:
Passengers often find automated check-in kiosks lack personal customer service, causing frustration and desocialization, an issue that epitomizes the time-saving paradox of modern technology.
Step-by-step explanation:
Many passengers and guests find that automated check-in kiosks at airports and lodging facilities lack the personal touch and interaction of human customer service. Despite the promised time-saving benefits, these automated systems can sometimes fail to deliver a smooth experience. People may experience frustration similar to that of a website not loading or a dropped cellphone call, reflecting broader concerns about the ever-increasing presence of technology in daily life.
This includes desocialization in various consumer experiences, like grocery store checkouts and online market transactions, missing out on potential human interactions. Furthermore, after stricter airline security measures were introduced post-9/11, passengers have reported additional waiting due to more intensive security screening, which also relates to new restrictions on traveling with animals, aiming to make the process smoother for those who require service animals.