Final answer:
To meet standards that provide positive moments of truth, employees should show a positive attitude, adapt to unexpected situations, and reflect on their work and seek feedback.
Step-by-step explanation:
To meet standards that provide positive moments of truth, employees should:
- Show a positive attitude: Being positive and offering possible solutions instead of complaining will contribute to a positive work culture and job performance.
- Adapt to unexpected situations: Being willing to adapt and watching for any barriers that create obstacles for others can help build relationships and promote a positive work environment.
- Reflect on work and seek feedback: Reflecting on work, both individually and with others, can help improve performance and contribute to career success.