Final answer:
Line managers are responsible for leading teams that contribute directly to an organization's product or service, akin to a director in a theatre production. They focus on efficiency, consistency, and goal-oriented tasks. Initiative and proactive problem-solving are key traits valued in these roles.
Step-by-step explanation:
Managers who lead a team that directly contributes to the product or service the organization creates are often referred to as line managers. The role of a line manager is akin to a director in a theatre production; just as a director recruits actors, the line manager is responsible for assembling and leading the team that will execute the tasks necessary to create the final product or service. These managers must ensure the efficient operation of production or service delivery, typically in an environment that emphasizes the consistency of the final output across different locations. Additionally, employers greatly value initiative in employees, and in the same vein, line managers are appreciated for their proactive approach and their focus on meeting expectations and accomplishing goals.
Hal Luftig's metaphor of a production as a sports team can be applied to understand the role of a line manager in other industries, too. Just as a team owner hires the manager and players, in the business world, a producer or high-level executive will hire a line manager who then recruits and leads their team. The line manager must navigate a work environment that is increasingly mechanized and standardized, necessitating a strong focus on both leadership and process management to drive success in delivering the organization’s products or services.