Final answer:
Conflict transformation is the process of mitigating or preventing unconstructive interpersonal conflict by promoting reconciliation through empathy and acknowledgment of past suffering. By engaging in bridge-building conversations and fostering mutual understanding, conflict can be transformed into an opportunity for growth.
Step-by-step explanation:
Conflict transformation is the process of mitigating or preventing unconstructive interpersonal conflict. It involves promoting reconciliation between groups through empathy, acknowledgment of past suffering, and the halt of destructive behaviors. By engaging in productive and bridge-building conversations, repairing wounded feelings, and fostering mutual understanding, conflict can be transformed into an opportunity for personal and professional growth. It is important to use careful and considerate language and questions during these conversations, as well as taking turns speaking and listening.