Final answer:
The control process in business includes establishing a performance standard, comparing actual results to the standard, and implementing corrective actions if there are deviations. This ensures that goals are met and organizational performance stays on track.
Step-by-step explanation:
The three steps of controlling in a business environment involve creating a performance standard, comparing actual performance against the standard, and taking corrective action when necessary. By setting achievable and appropriate goals, an organization maps out a plan for success. These goals or standards must be realistic and attainable to provide a clear direction for the company.
Once the standards are set, the actual performance of the organization's processes, teams, or individuals is measured against these predefined standards. This comparison helps in identifying any deviations or shortfalls.
Lastly, if the performance does not meet the standards, corrective actions are necessary to align the performance with the set goals. These actions can involve re-evaluating strategies, providing additional training, or making process changes.