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In order to return to "Available", you must finish the call by clicking "End Call"?

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Final answer:

To return to an Available status, you generally need to End Call to signal the completion of the current interaction, which then allows you to take new calls or tasks.

Step-by-step explanation:

In order to return to an Available status after assisting someone on a call, you are typically required to End Call. This action signals the system that you have completed the interaction, allowing you to be available for another call or task.

In most call center or customer service software, this process is crucial for managing workflow and ensuring that calls are distributed evenly among available workers. It's important to remember that the exact steps can vary depending on the specific software or tools your organization uses. However, the general principle remains that you must indicate the completion of a call in order to regain Available status.

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