Final answer:
The nature and extent of communication in a business are influenced by objectives, audience, cultural context, technology, industry norms, and document types required. Netiquette and financial literacy are also fundamental aspects of effective business communication.
Step-by-step explanation:
The Amount and Kind of Communication in Business
The amount and kind of communication a business engages in can vary greatly and depends on several key factors. These factors include the business's goals, the target audience, the cultural context in which the business operates, the availability of technological tools, and the industry standards. For example, a global company may need to communicate in multiple languages and be sensitive to cultural nuances, thereby requiring a higher level of civility and cultural competence. Such a business might use various types of business documents like business letters, cover letters, resumes, and statements of purpose, tailored to each market. Moreover, the communication style and content may differ based on whether the business is communicating internally with employees or externally with clients or stakeholders.
A key part of business communication involves netiquette, ensuring that interactions online are professional and make a positive impression. Understanding financial literacy is also a crucial component, as clear communication about financial matters is essential for both internal management and external reporting. Effective communication also includes understanding the importance of civility, which fosters a respectful and productive business environment.