Final answer:
Personal communication in the workplace can have both positive and negative effects on business relationships.
Step-by-step explanation:
Personal communication in the workplace can have both positive and negative effects on business relationships. While it is true that excessive personal communication can interfere with productivity and professionalism, completely prohibiting personal communication may not be practical or effective.
On one hand, personal communication can create a more friendly and comfortable work environment, which can foster stronger relationships between coworkers. It can also help build trust and rapport, which are essential for effective teamwork.
On the other hand, excessive personal communication can lead to distractions and decreased productivity. It is important for individuals to find the right balance between personal communication and work tasks.