Final answer:
The true statement about the informal network of an organization is that it follows no set pattern and is usually a complex relationship of smaller networks. These networks facilitate information flow, support relationships, and are not under strict managerial control, playing a significant role within formal organizations.
Step-by-step explanation:
Of the options provided regarding the informal network of an organization, the one that is true is that the informal network follows no set pattern and is usually a complex relationship of smaller networks. Informal networks are the social structures that underpin personal interactions within an organization, and they can significantly impact how information flows outside of formal channels. Unlike formal organizations, which are characterized by large, impersonal structures and a hierarchy of authority, informal networks are more fluid and arise from the relationships and social connections among people within the organization.
Informal networks are crucial for navigating the complexities of organizational life, facilitating the exchange of information, supporting personal relationships, and often encouraging a culture of teamwork. These networks can exist in various forms, such as friendships, alliances, or even rivalries, and are not typically dictated by the formal hierarchy or job titles. Managers and leaders often recognize the importance of these networks, although they cannot completely control them.While the use of informal networks should not be discouraged, it is important to recognize that they can carry both significant and trivial information. They serve an instrumental function by helping employees achieve tasks or goals, and can even aid in problem-solving by quickly disseminating knowledge. It's also important for managers to be aware of the power and influence of informal networks, as they can either support or undermine formal business objectives.