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Which of the following statements is true about organizational culture?

a) A company's organizational culture is determined by management.
b) The official organizational culture of a company is exactly the same as its actual organizational culture.
c) Organizational culture refers to an organization's customary, but often unstated, ways of perceiving and doing things.
d) The focus on organizational culture by management consultants and theorists has drastically decreased over time.
e) The concept of organizational or corporate culture was popularized in the early 1930s.

1 Answer

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Final answer:

The true statement about organizational culture is that it refers to an organization's customary, but often unstated, ways of perceiving and doing things. It consists of shared practices and values fundamentally shaping employee behavior and managerial expectations, with observable artifacts, espoused values, and basic assumptions forming its structure.

Step-by-step explanation:

The true statement about organizational culture among the options is: c) Organizational culture refers to an organization's customary, but often unstated, ways of perceiving and doing things. Organizational culture is composed of the shared practices, values, and beliefs that are often taught implicitly and include the routine interactions within the company.

It influences the employees' behavior and plays a crucial role in shaping employers' expectations. Observable artifacts, espoused values, and basic assumptions are the components identified by researchers that form the layers of an organizational culture.

This culture can include the symbols and language used within an organization, which serve as a means to develop and convey the underlying cultural norms and attitudes. It's important to understand that the cultural structures within an organization and the agency of its members, including the management, are always in a dynamic relationship.

While management can endorse certain values and rules known as espoused values, the actual culture may still be nuanced and consist of many unobservable and unquestioned basic assumptions that shape behavior in subtle and often unspoken ways.

Therefore the correct answer is c) Organizational culture refers to an organization's customary, but often unstated, ways of perceiving and doing things.

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