Question

Olamide is a manager at a catering company, organizing an upcoming wedding. She will need to allocate a portion of her staff to cover the event. The owner has also given her a budget and a list of items that will need to be obtained in order to properly supply the food and equipment needed. As Olamide thinks about which of her staff to use at the event, she remembers that two of the waiters argued about the tips they received the last time they worked an event together. She comes up with a plan to avoid this same conflict at this event. Analyze the roles that Olamide displays, and select the roles that best describe her management responsibilities.

A. Olamide demonstrates an informational role and uses disseminator and spokesperson skills.
B. Olamide is functioning in an interpersonal role and demonstrates the roles of leader and figurehead.
C. Olamide is working in a human resources capacity to resolve this conflict.
D. Olamide is in a decisional role and works as a resource allocator and a disturbance handler.

Answer 1

Olamide embodies both interpersonal and decisional roles in her capacity as a manager; she manages staff interactions and allocates resources within a budget while ensuring smooth operation and conflict resolution.

Step-by-step explanation:

Olamide's scenario highlights the complexity of a manager's responsibilities in a catering company, requiring both interpersonal and decisional roles to be performed effectively. Option B suggests that Olamide is in an interpersonal role, where she demonstrates leadership by managing staff relationships and ensuring cooperation. Additionally, option D describes Olamide in a decisional role, addressing the conflict between staff as a disturbance handler and allocating resources efficiently within the given budget.

In this context, Olamide must also ensure the success of the event by organizing logistics, handling work overload, and navigating potential conflicts and difficult work relationships. Her management duties involve not just overseeing the division of tasks—ranging from the chefs to the servers to the janitors—but also handling economic responsibilities, which align with the broader managerial responsibilities described in the provided information.