Final answer:
The nurses are experiencing an Intergroup conflict due to disagreements over patient hand-off procedures between departments, which if unresolved, could affect morale and productivity.
Step-by-step explanation:
The type of conflict being experienced by the nurses in the emergency department (ED) and the staff nurses on the neurological unit is C) Intergroup conflict. This occurs when two or more groups within an organization disagree or compete. In this case, the conflict arises over the procedures and expectations regarding the transfer and hand-off communication of patients being admitted to the neurological unit from the ED.
It is important to address these types of conflicts as they can lead to work overload, increased stress, lowered team morale, and potentially even staff departures, losing valuable productivity. Conflict resolution mechanisms, such as an in-house dispute process, can be beneficial in ensuring that all parties feel heard and supported, thus fostering a positive work environment and efficient patient care.