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Disturbance handler is one of Mintzberg's interpersonal roles.
a.True
b.False

1 Answer

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Final answer:

The statement is false; disturbance handler is a decisional role, not an interpersonal role, in Mintzberg's managerial roles framework.

Step-by-step explanation:

The statement that disturbance handler is one of Mintzberg's interpersonal roles is false. The disturbance handler is actually one of Mintzberg's managerial roles under the category of decisional roles, which also includes entrepreneur, resource allocator, and negotiator. In Mintzberg's managerial roles framework, there are three categories: interpersonal, informational, and decisional. The interpersonal roles consist of the figurehead, leader, and liaison. As a disturbance handler, a manager deals with unexpected events and operational breakdowns, adapting the organization to changes and managing conflicts that arise.

User Thomas Urban
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