Final answer:
Zappos' offer of $2000 to new employees who decide to leave after training reflects their confidence in their work environment and aims to ensure a dedicated workforce.
Step-by-step explanation:
Zappos offers $2000 to new customer service reps who complete training and choose to leave the company. The purpose of this offer is to encourage employees to make the decision that is best for them and the company. It's not about encouraging new employees to quit, rather, it's a way to ensure that those who stay are truly committed to the company. By offering this "pay to quit" program, Zappos is showing prospective employees that they are confident in the value of their corporate culture and work environment. The offer is predicated on the belief that after the training, most employees will be so enamored with the company that they will choose to stay despite the offer. This strategy is intended to build a dedicated workforce that contributes to the company's overall success.