Final answer:
Managers need to be efficient and effective in fulfilling organizational objectives like customer service. Employees should take initiative and be proactive in aiding these goals for personal and organizational benefit. This strategy aligns with professional goals and can lead to greater job satisfaction.
Step-by-step explanation:
Managers must strive for efficiency and effectiveness, which involves accomplishing tasks that help fulfill organizational objectives. Examples include improving customer service and satisfaction. This goal requires being proactive in recognizing and responding to the needs of both the organization and internal customers like one's manager. Professional goal orientation also includes continually seeking opportunities to contribute to areas important to management and to the organization's mission.
Key strategies to achieve this include offering exceptional customer service, responding professionally to feedback, and remaining flexible and resourceful. It means moving beyond the basics of one's job description to actively participate in meetings, propose solutions to problems, and take initiative to work on additional projects or improvements that align with organizational priorities.
This approach not only helps managers achieve organizational objectives, but it can also lead to increased job satisfaction and professional growth for employees. By demonstrating initiative and responsibility, employees increase their value to the organization and pave the way for advancement and recognition.