Final answer:
All of the answers provided, zero defects, customer satisfaction, and continuous improvement, are key components of TQM, which is a comprehensive approach to organizational management that seeks long-term success.
Step-by-step explanation:
A key component of total quality management (TQM) is All of the answers represent components of TQM.
TQM is a management approach centered on quality, based on the participation of all members of an organization, and aiming at long-term success through customer satisfaction, and benefits to all members of the organization and to society.
Among the components of TQM, zero defects is a philosophy that aims for no defects in the manufacturing process. Customer satisfaction is another crucial pillar, ensuring the end-user's needs and expectations are met or exceeded.
Lastly, continuous improvement is about always seeking to improve processes, products, and services.
In the context of evaluating the quality of a design, engineers often focus on product attributes and whether prototypes were tested adequately, with the ultimate goal being to ensure high quality in the final product.