Question

Taylor is not in top management in her company but is well-liked, charismatic, and outgoing. When top management hands down new policies, other employees look to Taylor to determine how they should react. Taylor has ___ leadership in the company.

Answer 1

Taylor holds informal leadership within her company because her peers look to her for cues on how to react to new policies, despite her not being in top management. Her influence is based on her charismatic and likable nature, not on an official position.

Step-by-step explanation:

Taylor, although not in top management, holds informal leadership within her company. Informal leaders are influential individuals who are not officially appointed to a managerial position but can inspire and guide others within the organization. Taylor's charisma, likeability, and outgoing nature have shaped her into a figure that colleagues look up to when deciphering and adopting new policies. This scenario exemplifies how leadership can emanate from personal characteristics and social interactions rather than formal organizational structures.