Question

You work as an analyst in the marketing department for Springfield International (SI). SI uses a weak matrix to develop new services. Management has created an extremely competitive organizational culture that places an emphasis upon achieving results above everything else. One of the project managers that you have been assigned to help has been pressuring you to make his project your number one priority. He also wants you to expand the scope of your work on his project beyond what your market- ing manager believes is necessary or appropriate. The project manager is widely per- ceived as a rising star within SI. Up to now you have been resisting the project manager's pressure and complying with your marketing manager's directives. However, your most recent interchange with the project manager ended by his saying, "I'm not happy with the level of help I am getting from you and I will remember this when I become VP of Marketing." How would you respond and why?

Answer 1

Responding professionally to the project manager's demands, you should maintain respect for your marketing manager's directives while trying to collaboratively reconcile both requests. It is imperative to be resourceful and accountable without succumbing to inappropriate pressure, always privileging clear communication and the overall success of the organization.

Step-by-step explanation:

In responding to pressure from the project manager at Springfield International, it is important to consider the organizational culture as well as professional responsibilities and boundaries. Employers value initiative and the ability to solve problems independently; however, one must also respect the directives of their marketing manager and maintain professional boundaries. It's key to be resourceful, seek out ways to contribute to areas that are a priority, and to remain flexible while managing work priorities. The project manager's threats should not coerce you into breaching departmental roles or your manager's directive.

In this situation, the rising star project manager's demand seems to conflict with your marketing manager's scope of work. A professional and collaborative approach could involve seeking a meeting with both managers to clarify project priorities and reach a consensus. It is also important to remain accountable, convey an interest in the success of the company, and respond professionally to feedback. Remember, your relationship with your manager influences career progression, so maintain a positive and productive connection.

When faced with the pressure to make a particular project your number one priority, it's beneficial to relay your concerns to your marketing manager and demonstrate commitment to the team's goals and the organization's mission. A focused discussion on work priorities and transparent communication about workload and timelines will likely yield the best outcome for all parties involved.