Final answer:
Policies should be refreshed on a regular basis, when there are dramatic changes in product or service capabilities, and after an ethics violation.
Step-by-step explanation:
Policies should be refreshed:
- On a regular cadence, such as yearly.
- When there are dramatic changes in the product or service capabilities.
- After an ethics violation.
Refreshing policies on a regular cadence ensures that they are up-to-date with the changing needs and requirements of the organization. When there are dramatic changes in the product or service capabilities, policies may need to be updated to align with the new capabilities. Lastly, an ethics violation may require policy refresh to prevent such violations in the future.