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What is considered an asset in CSM?

A. Product manual
B. Service manual
C. A commercial kitchen refrigerator
D. CSM Instance

User Pallgeuer
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1 Answer

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Final answer:

An asset in CSM is any item with financial value that contributes to the delivery of an IT service; thus, a commercial kitchen refrigerator would be an asset if it forms part of the service infrastructure. Product manuals are generally support tools, not individual assets. A CSM instance is also an asset.

Step-by-step explanation:

In Configuration Management System (CSM), an asset typically refers to any item that has financial value and can contribute to the delivery of an IT service. Examples of assets in CSM may include hardware, software, buildings, people, and formal documentation such as service manuals. Specifically, option C, a commercial kitchen refrigerator, would be considered an asset if it is part of the service infrastructure used for service delivery, especially if it aids in the delivery of a catering service within an IT-focused organisation.

Product manuals, while important for supporting assets, are often not considered standalone assets unless they hold proprietary information that has intrinsic value to the organization. The same goes for service manuals. A CSM instance itself, which likely refers to the actual deployment of the Configuration Management System software or platform, is also an asset as it is integral to managing the other items that the service relies upon.

User Russellpierce
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