Final answer:
Events are not a component of CSM, while Tables, Roles, and Data Policies are integral parts of the platform designed to streamline customer service processes.
Step-by-step explanation:
The component that is NOT part of CSM (Customer Service Management) is Tables. CSM is a software solution that helps organizations manage and improve their customer service processes. It typically includes components like roles, data policies, and events.
The question asks about components not part of the Customer Service Management (CSM) application within certain IT Service Management tools. When considering the elements of CSM, it's essential to understand that Tables, Roles, and Data Policies are indeed parts of the framework designed to manage and improve customer service processes. In contrast, Events are typically not considered a direct component of CSM, as they relate more to the broader IT Service Management or operational activities like systems monitoring rather than the speficic customer service management functionalities.