Final answer:
Customer admins can manage existing contacts for their accounts in the CRM system. They can add, edit, delete, and update contact details.
Step-by-step explanation:
Customer admins can manage existing contacts for their accounts in the customer relationship management (CRM) system. The CRM system is a tool that allows companies to track and manage customer interactions, including contact information, interactions history, and other relevant data. Within the CRM system, customer admins can add, edit, and delete contacts, as well as update contact details and assign contacts to specific accounts or groups.
For example, a customer admin can use the CRM system to easily update a contact's email address or phone number, or to assign a contact to a new account when there's a change in ownership or responsibility.
In addition to the CRM system, customer admins may also have access to other tools or platforms specific to their organization that allow them to manage contacts more effectively and efficiently.