Question

Which of the following is an example of a company's external metrics?

A) manufacturing defects
B) return on sales
C) late deliveries
D) retaining customers
E) employee turnovers

Answer 1

Return on sales, late deliveries, and employee turnovers are examples of a company's external metrics.

Step-by-step explanation:

External metrics are measurements used to assess a company's performance and effectiveness in the marketplace. Out of the options given, return on sales, late deliveries, and employee turnovers are examples of a company's external metrics.

Return on sales measures the profitability of a company's sales. It indicates how much profit the company is making from its sales revenue.

Late deliveries can impact customer satisfaction and reputation. It reflects the company's ability to meet customer expectations in terms of reliable and timely delivery.

Employee turnovers refer to the rate at which employees leave a company. It can indicate employee satisfaction, company culture, and the effectiveness of recruitment and retention strategies.